Team Leader with Turkish

Location: KrakówOffice attendance: 2/3 days per week in the officeContract of employment: full-timeLevel: Junior/ Mid Recruitment process: online About your future employer:Our Client is a global manufacturing company with a strong international presence across Europe, Asia, and America.They offer diverse training and development opportunities, as well as the chance to grow your career through international projects and cross-departmental experiences. Team Leader with Turkish As an Team Leader, you will be responsible for leading and developing a team supporting end-to-end order management processes. You will play a key role in ensuring high-quality customer service, efficient order execution, and strong collaboration across supply chain functions. This position combines operational responsibilities with people management and continuous improvement initiatives. Responsibilities:Lead, motivate, and develop a team of Order Management SpecialistsOversee daily operations related to order processing, delivery coordination, and customer communicationEnsure timely and accurate execution of customer ordersMonitor team performance, set priorities, and support workload distributionAct as the main escalation point for complex customer or process-related issuesCollaborate with Sales, Logistics, Customer Service, and other departments to ensure smooth operationsDrive process improvements and support implementation of best practices within the teamSupport onboarding, training, and knowledge development of team membersMonitor KPIs and ensure service levels are metBuild and maintain strong relationships with key stakeholders and customers Qualifications:University degreePrevious experience in team leadership or mentoring role Minimum 3–5 years of experience in Order Management, Customer Service, Supply Chain, or a related areaPrevious experience in team leadership or mentoring role Fluency in English and Turkish (written and spoken)Strong organizational and problem-solving skillsAbility to manage multiple priorities and work in a fast-paced environmentGood knowledge of MS Excel and MS OfficeExperience with SAP or similar systems is a plusStrong stakeholder management skillsCustomer-focused mindset and strong communication skills We offer:Comprehensive training to ensure success in your roleTechnical or managerial career path (everyone can develop their leadership skills)Be a part of a truly awesome team in a well - located office in KrakówOpportunity for professional development in an international environment and for increasing your abilities and skills in various areasLife insurancePrivate medical careFlexible working hoursGreat atmosphere and comfortable working conditionsStable job and cooperation with friendly and high qualified teamSoft skills developmentIntegration eventsInternational team and non-corporate work enviromentRecruitment proces:Short interview with Antal ConsultantInterview with HRInterview with HR & Hiring ManagerEmployment Why apply for an Antal job offer?When your application is successful, you will be supported by a dedicated Consultant who will stay in regular contact with you (via email or phone), help you prepare for interviews with your future employer, and ensure a smooth and professional recruitment process.About AntalAntal is a leading recruitment and HR advisory company, present in Poland since 1996 and later expanded to the Czech Republic and Hungary. Across the CEE region, we employ around 150 professionals who deliver a full range of services – from specialist and executive recruitment, employee outsourcing and HR consulting, to employer branding and market research.Our division-based structure combines deep industry expertise with functional specialisation, enabling us to provide tailored solutions for companies in every sector. We act as a trusted partner for both employers and candidates, sharing our knowledge and guiding them through every stage of the talent journey. We connect exceptional people with the right opportunities and help organisations build successful teams.