Support Engineer with English and Polish

Support Engineer with English and Polish

Infosys Poland Sp. z o.o.

Hexjobs Insights

Support Engineer role in Warsaw, focusing on customer support for applications and OS, incident resolution, and user training. Requires Polish & English. Offers bonuses, training, and medical care.

Schlüsselwörter

customer support
EUC
incident resolution
Microsoft products
problem-solving
diagnostic troubleshooting
user training

Vorteile

  • Multisport card
  • Christmas bonus
  • semi-annual bonus
  • training and courses
  • private medical care
  • life insurance
  • employee referral program

Anforderungen

Prior experience in a customer-focused end-user support role is valuable. This could include roles like Help Desk Technician, Desktop Support Specialist, or similar positions, Polish & English language proficiency (essential for client's communication purposes), Customer-Focused Support: Experience in a customer-focused end-user support function covering EUC and software/OS installations and support, Incident Resolution: Proficiency in incident resolution, requests, changes, and problem-solving activities delivered within agreed service level agreements (SLAs), Microsoft Product Knowledge: Good knowledge of Microsoft’s product offerings, including high-level capabilities and competitor products

Vorteile

Multisport card, Christmas bonus, semi-annual bonus, training and courses, private medical care, life insurance, leisure zone, extra social benefits, employee referral program, charity initiatives

Aufrufe: 5
Veröffentlichtvor 27 Tagen
Läuft abin 3 Tagen

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