Introduction

We build. We deliver. We lead.

We build the world's largest on-demand delivery platform.

We are an international community of entrepreneurs at heart who are passionate problem solvers.

We enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt.

This comes with a growth opportunity across the most exciting corners of the world. No matter where you're from or what you believe in, we build, we deliver, we lead.

We are Delivery Hero.

About the opportunity

We are on the lookout for a Senior Manager, Engineering, in Vendor Growth - Orders Tribe, to spearhead one of our most impactful teams. This team is dedicated to ensuring reliable order transmission at scale for our vendors (restaurant and shop owners).

Who we are

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

Your tasks

The focus of the Vendor Growth product line is to enhance the vendor experience post-onboarding, empowering vendors to efficiently manage their businesses, monitor performance, and process orders. This role encompasses various aspects of the order journey, including the development of features that allow restaurants to process orders across multiple vendor-facing products (mobile apps, web apps, POS, physical devices in kitchens), and to streamline how orders are communicated between riders and customers.

As the Senior Manager of Engineering, you will lead a cross-functional team of over 20 engineering professionals and collaborate closely with Product Heroes to deliver business-critical services that enhance our restaurants' order fulfillment capabilities. Our system processes over thousands of orders per minute, delivering features across more than 75 countries and 26 production environments in a cost-effective manner. This efficiency is supported by robust observability automation and leverages cutting-edge practices, including chaos engineering, canary deployments, and load tests of up to 3 times capacity, utilizing diverse technologies to maintain our uptime above 99.995%. The Orders domain works across multiple technologies (Java, Android/Kotlin, Flutter/Dart, React, Kubernetes, AWS).

What you need to be successful

• An engineering background with the capability to assess complex technical decisions, pinpoint potential technical issues, and devise effective solutions.
• Demonstrated experience in independently leading teams, proactively seeking opportunities for advancement within your area of expertise in collaboration with your product counterpart.
• 2+ years of experience in guiding, empowering, and mentoring Engineering Managers, as well as Staff Engineers, in enhancing their leadership skills.
• Accountability for projects or applications of high complexity and traffic, including experience in constructing large-scale distributed systems and familiarity with incident management protocols.
• A keen eye for engineering productivity, with the ability to identify and address bottlenecks, ensuring frequent and high-quality deliverables.

Nice to Have:

• Possess a mindset aligned with continuous deployment, agile methodologies, cloud-based infrastructures, and a strong emphasis on experimentation and testing.
• A deep passion for influencing and evolving the engineering culture within an expanding team.

What's in it for you

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
• We offer 27 days holiday with an extra day on 2nd and 3rd year of service
• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy
• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.