
ServiceNow Consultant (ITSM/Enterprise Workflows)
Capgemini Polska
Hybrid
Status
Hexjobs Insights
Role: ServiceNow Consultant. Responsibilities include configuring ServiceNow applications, analyzing business needs, and supporting platform operations. Requirements: 3-4 years experience, ServiceNow certification. Benefits include private medical care and training access.
Schlüsselwörter
ServiceNow
ITSM
Asset Management
Service Catalog
CMDB
REST
SOAP
SAML
OAuth
ITIL
Vorteile
- private medical care with Medicover
- life insurance
- 40+ options on NAIS benefit platform
- access to over 70 training tracks
- hybrid working model
- community hub with professional communities
Technologies we use
About the project
Your responsibilities
- Configure, customize, and enhance ServiceNow applications and modules.
- Analyze business needs and propose effective platform-based solutions.
- Participate in ServiceNow implementation, rollout, and optimization projects.
- Support day‑to‑day platform operations and assist end users.
- Collaborate with functional and technical teams to deliver high‑quality improvements.
- Create and maintain technical and process documentation.
Our requirements
- At least 3-4 years of hands‑on experience working with the ServiceNow platform.
- ServiceNow System Administrator certification.
- Experience working across multiple ServiceNow domains, such as:
- ITSM, Asset Management, Service Catalog, CMDB, Request Fulfillment, or similar core areas.
- Understanding integrations, databases, and web service technologies (REST, SOAP, SAML, OAuth).
- Strong analytical mindset and ability to adapt to changing requirements.
- Excellent communication skills in English (C1), comfortable working with both business and technical stakeholders.
Optional
- Experience with HRSD, CSM, or App Engine / Creator Workflows.
- ITIL knowledge or process-related certifications.
- Four years’ experience working with the ServiceNow platform.
What we offer
- Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Sports card.
- Access to over 70 training tracks with certification opportunities (e.g., GenAI, Architects, Google) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
- Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.
- Community Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others: Salesforce, Java, Could, IoT, Agile, AI.
Benefits
Aufrufe: 5
| Veröffentlicht | vor 8 Tagen |
| Läuft ab | in 22 Tagen |
| Arbeitsmodus | Hybrid |
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