Service Coordinator (with UX)

Technologies we use

About the project

Your responsibilities

• Kick-start projects effectively: Define scope, build and maintain schedules, timelines, and calendars to keep everything on track.
• Coordinate across teams: Identify key stakeholders, ensure collaboration, and align everyone toward customer-focused goals.
• Champion communication: Provide regular updates, clarify expectations, and resolve any confusion to keep projects moving forward.
• Manage documentation: Organize, update, and store project-related paperwork for easy access.
• Monitor progress: Track project status, identify risks early, and work with the team to resolve issues before they escalate.
• Collaborate and support: Work closely with team members, share ideas, and contribute to delivering the best outcomes for our customers.
• Note: Detailed project information will be shared during the recruitment process.

Our requirements

• Education: Bachelor’s degree in Business Administration, Project Management, IT, or a related field.
• Experience: Minimum 5 years in project coordination, preferably managing multiple projects in dynamic environments.
• Excellent written and verbal communication in English (mandatory).
• Strong organizational and multitasking abilities.
• High attention to detail and quality standards.
• Adaptability and flexibility in fast-changing environments.

Optional

• Familiarity with design, UX/UI principles.
• Knowledge of Agile/Scrum methodologies.
• Experience in technical or cybersecurity environments.

This is how we organize our work

This is how we work

This is how we work on a project

What we offer

• Flexible cooperation model – choose the form that suits you best (B2B, employment contract, etc.)
• Hybrid work setup – 6 days per month in the office (Kraków)
• Collaborative team culture – work alongside experienced professionals eager to share knowledge
• Continuous development – access to training platforms and growth opportunities
• Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more
• High quality equipment – laptop and essential software provided

Benefits