Senior Solution Engineer - Salesforce

As a Solution Engineer, you are the technical architect of our customer operations engine. You will design and implement the "plumbing" that allows our business to scale, moving beyond simple workflows into the world of Agentic Operations.

Instead of just building a database, you are building a living system that thinks, reacts, and assists our teams in real-time. You will be responsible for delivering functioning, stable solutions that meet acceptance criteria within 2–6 week sprint horizons.

This is a role for a high-execution engineer who wants to define how AI is actually used in a business context. You aren't just maintaining a database; you are building a living system that thinks, reacts, and assists our teams in real-time. You will have authority over implementation details and be at the absolute forefront of the "Agentic Pivot" in 2026.

Key Responsibilities

1. Salesforce & SaaS Development (Core Focus)

• Declarative Excellence: Build complex logic using Salesforce Flows, custom objects, and validation rules, following a "clicks-before-code" philosophy.
• System Orchestration: Design the "Golden Path" of data between Salesforce, HubSpot, LeanData, and Workato and other internal applications.
• Integration Management: Manage the flow of product-usage data back into Salesforce via Hightouch to provide context for business teams.
• Technical Quality: Responsible for code/config quality, documentation, and maintaining a low defect rate.

2. AI & Agentic Implementation

• Agentforce Deployment: Design and configure Salesforce Agentforce agents to handle autonomous tasks (e.g., proactive customer health checks).
• LLM Integration: Build and maintain secure API integrations with Gemini (Google) to power smart summarization and sentiment analysis within the CRM.
• Prompt Engineering: Architect and optimize structured prompt templates and "instructions" for internal AI agents to ensure brand consistency.
• Security & Guardrails: Implement robust AI guardrails to ensure sensitive data is masked and never exposed to LLMs without proper permissions.

3. Squad Execution & Collaboration

• Automation: Build Workato "recipes" that trigger both traditional and AI-driven actions.
• Agile Delivery: Work within a cross-functional squad (5–7 people) to deliver outcomes, raising blockers early and adapting implementation details quickly.
• Innovation: Suggest technical improvements or reusable components to reduce repeated manual tasks.

Additional Information

• Hybrid in Warsaw (4 days per month in the office) / Remote in Poland
• Contract of Employment
• Salary range confirmed following technical interview stage
• Offer available only to candidates eligible to work and live in Poland

In return for your expertise, we offer:

• Support with all the necessary office and IT equipment
• Flexible working hours
• Wellness allowance for mental and physical wellbeing
• Access to professional mental health support
• Referral bonus policy
• Learning and development
• Sustainability events and community involvement
• Peer recognition program
• Employee-led resource groups
• Optional (fully covered or co-financed) health care and life insurance
• Multisport card
• Multikafeteria
• Lunch card
• Hybrid work organization
• Remote work from abroad policy
• Internet and Electricity bill allowance
• Additional day for community service when volunteering