Senior Delivery Manager

Post-sales handover & project setup.
Overseeing project execution - monitoring project risks, coordinating resource allocation to keep delivery on track while maintaining profitability.
Monitoring client satisfaction and building long-term relationships.
Tracking contract timelines and ensuring timely contract renewals.
Spotting growth & upsell opportunities.

Experience in software delivery, account management, client success, or project/engagement management in a tech environment and at a service company is a must.
Strong understanding of software development processes.
Proven ability to manage multiple client accounts simultaneously.
Strong organizational and operational mindset.
Ability to anticipate risks and proactively solve problems.
Excellent communication and ease of building relationships.
Business awareness to identify upsell/expansion opportunities.
Very good command of both Polish and English.

Work at our HQ (Warsaw, Służew metro station) or in a hybrid mode.
Real impact on how our delivery function evolves – this role is not just about operating existing processes, but about helping design the way we manage engagements as the company grows.
Close collaboration with company leadership – you will work directly with the CEO and CTO, contributing to strategic decisions around delivery, team allocation, and client engagement.
Long-term career development opportunities within Delivery or Account Management leadership.

Hexjobs Insights