About Us

What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process.

About the role

As Senior Commercial Strategy Analyst (f/m/d) in Revenue Operations, you will transform complex commercial data into actionable insights for leadership across Sales, GTM, Funnel Optimization, and Customer Success, directly informing decisions.

This hands-on role involves extensive SQL work to model data from CRM, TMS, pricing, and finance systems, and build critical commercial dashboards for target setting, performance, pricing, profitability, and retention analysis. You will be a strategic thought partner to senior stakeholders, structuring ambiguous questions, challenging assumptions with data, and presenting clear recommendations that influence growth strategy and investment. Collaboration with Analytics, Sales, Product, and Finance is key to ensuring data quality and establishing a single source of truth for the Commercial team.

Key Responsibilities

• Own and manage defined RevOps and commercial strategy topics, applying a solid understanding of commercial methods, systems and processes. Be accountable for outcomes across areas such as funnel performance, pricing effectiveness, customer lifecycle and retention
• Serve as a trusted analytical partner to senior stakeholders including the SVP Commercial and selected CXOs. Communicate insights, implications and recommendations clearly and confidently, adapting messages to different audiences and decision contexts
• Solve complex commercial problems through deep, hands-on analysis. Use advanced SQL to extract, validate and model data across CRM, TMS, pricing and finance systems, while continuously improving existing analytical approaches and processes
• Design, own and maintain dashboards and analytical frameworks that directly support departmental goals such as target setting, GTM effectiveness, profit per TEU optimisation, customer acquisition and retention
• Leverage strong knowledge of commercial systems and data flows to identify gaps, inconsistencies and inefficiencies. Improve and standardise analytical processes to enable scalable, reliable and repeatable decision-making
• Independently lead cross-functional analytical projects. Coordinate stakeholders across Sales, Pricing, Product, Finance and the CEO’s office to ensure insights are translated into action and measurable impact

Required Skills and Experience

• Significant experience in a senior analytical role within Revenue Operations (RevOps), Commercial Strategy, or a similar function.
• Advanced, hands-on expertise in SQL, capable of independently managing and analyzing complex datasets.
• Strong experience in building and maintaining analytical dashboards, specifically using Looker Studio.
• Advanced Excel proficiency for analysis, modeling, and conducting in-depth, ad-hoc deep dives, complemented by strong presentation abilities.
• Solid understanding of commercial methodologies, systems, and processes, including sales funnels, pricing strategies, and customer lifecycle analytics.
• Proven ability to independently own complex topics or projects and consistently deliver required outcomes.
• Strong experience in clearly communicating data-driven insights and recommendations to senior-level stakeholders.
• Demonstrated ability to improve and scale existing analytical processes for efficiency and impact.
• Excellent written and verbal communication skills in English.

Preferred Skills and Experience

• Proficient in creating reports and dashboards within Salesforce.
• Experience in dynamic environments such as scale-ups, SaaS, logistics, or marketplace businesses.
• Involved in commercial performance management, including target setting and incentive design.
• Familiarity with popular project management platforms (e.g., Asana, JIRA, or equivalents).

Don’t fit all of our criteria? That’s okay! We know that you might be hesitant to apply if you don’t meet all our requirements, but here at Forto, we pride ourselves on embracing diverse perspectives and celebrating potential. If you are passionate about this position and the Forto values, please apply anyway. There could be a place for you in this role – or another one that’s a perfect fit! 

Why work with us?

Our team is hard-working, constantly seeking to maximise the impact of their work, but we put our people first, always winning with care. We value efficient systems and swift, direct communication. We want everyone to have their time to speak, so that we can embrace diverse perspectives to help drive towards solutions always.