Sales Manager (SaaS, HoReCa)

Key Responsibilities

1. Lead Management

   • Timely processing and qualification of all incoming leads.
   • Conducting initial consultations and identifying client needs.
   • Updating lead status accurately in the CRM system.

2. Client Calls and Meetings

   • Delivering product demos (SaaS / IT / restaurant solutions).
   • Conducting online and in-person meetings and presentations.
   • Handling objections and leading clients to a decision.

3. CRM Management

   • Complete and timely logging of all data in CRM.
   • Recording all activities: calls, notes, tasks, follow-ups.
   • Managing the sales pipeline according to internal processes.

4. Preparing Commercial Proposals

   • Creating tailored commercial offers for clients.
   • Sending proposals, tracking decisions, and following up on deadlines.
   • Working with pricing and packages.

5. Cross-Department Collaboration

   • Constant communication with Project/Account Managers.
   • Working closely with the Technical Support Team.
   • Providing accurate handover details for new clients.

6. Continuous Learning

   • Participating in regular internal training sessions.
   • Studying product updates, competitive landscape, and market trends.
   • Actively improving sales skills.

7. Reporting

   • Preparing weekly and monthly reports according to internal standards.
   • Analyzing the sales funnel and forecasting results.

8. Compliance with the Sales Playbook

   • Strict adherence to sales processes provided during onboarding.
   • Achieving KPIs and following operational standards.

9. Participation in Events

   • Attending trade shows, seminars, webinars, and industry events.
   • Supporting event preparation and onsite activity.

10. Support in Marketing & Sales Materials

    • Assisting in the creation of new client presentations.
    • Providing feedback to marketing on lead quality and client needs.

Working Conditions

• Full-time schedule: Monday-Friday, 09:00-18:00.
• International environment and dynamic work atmosphere.
• Opportunities for professional growth.
• Access to ongoing training and product development knowledge. Working with a modern tech product for the restaurant industry. Bonus system based on performance (KPIs + commission).