Network Operations Center Engineer

You will join an SRE-aligned operations team responsible for keeping a mission-critical, global cloud platform reliable, performant, and secure. The project focuses on 24/7 cloud operations, proactive monitoring, incident response, and continuous improvement of observability coverage across multi-region GCP environments. You will work closely with SRE, Cloud Engineering, and development teams to maintain high availability, support business continuity, and drive operational excellence.Monitor cloud infrastructure across multiple regions using advanced observability and monitoring tools.Respond to alerts and incidents in real time; provide supporting data for root cause analysis and escalate issues when required.Troubleshoot issues related to cloud networking, containers, storage, and APIs.Maintain and continuously improve troubleshooting guides (TSGs), incident response procedures, and operational documentation.Collaborate with SRE, Cloud Engineering, and development teams to resolve infrastructure and reliability issues.Perform routine health checks across the cloud environment.Perform routine patching and upgrades of observability and monitoring agents across the platform.Ensure compliance with SLAs, security policies, and operational standards.Participate in a 24/7 on-call rotation and support disaster recovery and business continuity activities.Analyze performance metrics and provide recommendations for optimization and automation.Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent professional experience).1–2 years of experience in a NOC, operations, or cloud infrastructure support role.Strong understanding of cloud platforms and services (AWS, Azure, GCP).Familiarity with container orchestration technologies (Kubernetes, GKE) and CI/CD pipelines.Experience with monitoring and logging tools such as Datadog, Dynatrace, Prometheus, Grafana, ELK, CloudWatch, Splunk, Sumo Logic, New Relic, or similar solutions.Proficiency in Linux/Unix environments.Basic scripting or automation skills (Python, Bash, PowerShell) and/or Infrastructure as Code exposure (Terraform).Strong communication skills, with the ability to document incidents and collaborate effectively duringMust possess a legal work permit in Poland General benefits - depends on the form of employment Hybrid work model combining office & remote work Attractively located office with collaboration spacesOnsite parking space for employees Referral program with financial bonus Life InsuranceBudget for development (including language courses and others), clear career path with the possibility to gain experience in international environment Access to internal Learning Platform with multiple trainings oriented for professional growth Lifestyle benefits: Access to MyBenefit platform (Multisport included) Team Building activities Charity initiatives Working environment promoting diversity and inclusion Health benefits: Private medical care - Platinum Package