Microsoft 365 Migration Support Engineer (f/m/x)

Deliver Level 2 support for users migrating from Google Workspace to Microsoft 365, ensuring smooth transitions across email, storage, and collaboration tools
Troubleshoot issues related to email migration, file transfers, document conversion, authentication, permissions, and Teams configuration
Assist users with locating migrated content, resolving access issues, and adapting to new workflows and MFA processes
Monitor and handle hypercare activities, including daily stand‑ups, channel monitoring, office hours, and reporting on issue trends
Create and maintain knowledge base materials, runbooks, FAQs, and troubleshooting documentation

At least 3 years of experience in technical support, cloud migrations, or Microsoft 365 administration
Strong knowledge of Microsoft 365 services, including Exchange Online, SharePoint, OneDrive, Teams, and Azure AD fundamentals
Hands-on experience with Google Workspace environments and cross-platform migrations
Ability to diagnose complex issues across authentication, data synchronization, file systems, and user access
Very good English skills (min. B2), enabling effective communication in an international environment
Fluent Polish required
Residing in Poland required

Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas
Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market
We share the profit with Workers - over PLN 76M has already been allocated for this aim since 2022
Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more
Comfortable workplace – class A offices or remote work
Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application
PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers
Investment in your growth – meetups, webinars, training platform and technology blog – you choose
Fantastic atmosphere created by all Sii Power People

Hexjobs Insights