IT Field Support Specialist
WIPRO IT SERVICES POLAND Sp. z o.o.
Status
Hexjobs Insights
Position as IT Field Support Specialist in Warszawa, providing on-site IT support, troubleshooting, installing and configuring devices. Requires 2–4 years experience, fluency in English and Polish.
Schlüsselwörter
IT Infrastructure
Field Support
troubleshooting
Windows
macOS
Linux
Office 365
networking
SLA-driven support
communication skills
Vorteile
- Elastyczny pakiet benefitów dostosowany do potrzeb (karta Multisport, bony zakupowe, itp.)
- Premium usługi medyczne dla pracowników i członków rodzin (Luxmed)
- Ubezpieczenie na życie i od niezdolności dla pracowników i członków rodzin (Generali)
- Fundusz emerytalny
- Bony wakacyjne i zasiłki dla przedszkoli z Funduszu Socjalnego
- Wydarzenia integracyjne i kulturalne dla pracowników
- Programy nagród i uznania dla najlepszych pracowników
- Premie za polecenia pracowników
- Pomoc w relokacji (zakwaterowanie, podróże, inne wydatki)
- Przyjazna i inkluzyjna kultura firmy
Technologies we use
About the project
Your responsibilities
- Provide on‑site and desk‑side IT Infrastructure and Field Support to end users
- Troubleshoot and resolve hardware, software, and operating system issues while ensuring compliance with hardware warranty and customer security policies
- Install, configure, and support laptops, desktops, printers, peripherals, and accessories
- Perform smart hands and physical assistance activities at customer sites under instruction
- Support conference room A/V equipment and basic VoIP phone configuration and troubleshooting
- Provide basic support for networking devices and infrastructure (LAN/WAN)
Our requirements
- 2–4 years of IT Infrastructure / Field Support experience
- Fluent in English and Polish
- Hardware, OS, and software troubleshooting (Windows, macOS, Linux)
- Desk‑side and smart hands support (laptops, desktops, printers, peripherals)
- Office 365, basic networking (TCP/IP, DNS, DHCP, VPN), MDM & VDI exposure
- Conference room A/V and basic VoIP supportServiceNow / Remedy ticket handling,
- SLA‑driven support
- Strong customer focus, communication skills, and ability to work under deadlines
This is how we organize our work
This is how we work
What we offer
- Flexible benefits package tailored to your needs (Multisport card, shop vouchers, etc. – via MyBenefit cafeteria)
- Premium medical services for employees and family members (Luxmed)
- Life & Disability Insurance for employees and family members (Generali)
- Profitable Voluntary Pension Fund
- Social Fund benefits: holiday bonuses, kindergarten allowances, etc.
- Integration and cultural events for employees
- Reward and recognition programs for high performers
- Employee Referral bonuses
- Relocation assistance: accommodation, travel, and other covered expenses
- Friendly and inclusive company culture
Benefits
Aufrufe: 7
| Veröffentlicht | vor 15 Tagen |
| Läuft ab | in 15 Tagen |
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