Global CX Specialist

Ability to build and maintain strong working relationships with colleagues and clients., Bachelor’s degree or equivalent years of industry experience., Total experience of 5+ years, and 2+ years of relevant experience with deep functional expertise (Customer Service, Quality standards, Telephony Systems), Passion for customer service, Experience as a Contact Center Rep (knowledge of processes, metrics, roles), Knowledge of industry- specific regulatory requirements and best practices, Flexibility / adaptability, focus, effective communications, strong interpersonal skills (active listening, feedback), autonomy / drive., English at C1 level is required (on the CEFR scale)

private medical care, remote work opportunities, integration events, dental care, corporate sports team, corporate library, no dress code, extra social benefits, employee referral program, extra leave