Dynamics 365 CRM Solution Engineer (m/f/d)

About MED-EL

MED-EL is a leading manufacturer of innovative medical devices for the treatment of various types and degrees of hearing loss. Our unique portfolio of implantable hearing solutions benefits thousands of individuals in more than 140 countries worldwide. With headquarters in Innsbruck, Austria, MED-EL has over 3,100 employees around the world.

IT_22509
Dynamics 365 CRM Solution Engineer (m/f/d)
Information Technology
Innsbruck, Austria
Professionals Full-Time 38.5h Permanent

Your Tasks

• Work closely with product owners and stakeholders to analyze business needs and integrate them into the CRM system
• Define and enforce CRM development standards based on best practices and governance models
• Configure the system, workflows, automation, and integrate it with third-party systems
• Monitor performance and troubleshoot issues
• Document system architecture and data flows to ensure smooth transition and effective knowledge retention

Your Profile

• At least 3 years of experience with Microsoft Dynamics 365
• Proficient in CRM configuration, including workflows, user setup, data import, SQL, and security settings
• Experience with integration tools and APIs
• Strong problem-solving abilities and innovative thinking in troubleshooting system and process issues; proactive approach to communication and teamwork
• Excellent English skills, both written and spoken

Your Benefits

• Central Location
• Employee Discounts
• Flexible Hours
• International Environment
• Onboarding
• Workplace Well-Being

Minimum Salary
Salary will be determined based on professional experience; the formal minimum salary according to Collective Bargaining Agreement is € 47,810.14.

Further information

Please apply in English!

Your Contact Person
If you have any questions please contact Chantal Heiland. Email

Earliest Entry Date
This position is to be filled immediately.

Want to join a company that helps bring the joy of sound to people with hearing loss? Apply now!

Contact
MED-EL Medical Electronics
Headquarters
Fürstenweg 77a
6020 Innsbruck, Austria

Tel +43 5 7788 7788
jobs.medel.com