Digital Service Manager (IBM Hosting)

We are seeking a qualified Digital Service Manager (IBM Hosting) to join our team. The role includes responsibility for daily operations, service performance, vendor coordination, and the strategic development of IBM i & IBM z hosting platforms. This position offers the opportunity to contribute to a dynamic and evolving digital infrastructure.ResponsibilitiesActing as global Service Owner for IBM i & IBM z platforms.Overseeing day-to-day operations to ensure availability, reliability, and security.Managing the hosting supplier including SLAs, finance follow-up, and continuous improvement.Driving the service roadmap in alignment with business and IT strategy.Supporting incident handling and operational stability.Working closely with architects, security, and service management teams.QualificationsProven experience in managing digital services within IBM Hosting environments.Strong understanding of digital infrastructure and service management principles.Excellent communication and stakeholder management skills.Ability to work collaboratively across diverse teams and manage multiple priorities.Relevant technical certifications or educational background in IT, digital services, or related fields are preferred.Analytical mindset with problem-solving capabilities.BenefitsOpportunity to work remotely, providing flexibility and work-life balance.Collaborative environment promoting professional growth and development.Flexible work arrangements supporting remote team management.Unique TEAL culture, relationship- and respect-driven community, non-corporate atmosphere.Agile approach and no bureaucracy.Outstanding integration trips to various places in Europe for all employees.Activities to support your well-being and health.Luxmed Gold Extended medical care and Multisport Plus benefit.