Customer Technical Support Expert
Samsung R&D Institute Poland
Hybrid
Status
Hexjobs Insights
Stanowisko: Customer Technical Support Expert. Odpowiedzialności: wsparcie techniczne, prezentacje rozwiązań IoT, szkolenia dla klientów. Wymagania: wykształcenie w IT, znajomość standardów technicznych, biegłość w języku angielskim.
Schlüsselwörter
IoT
HVAC
building management systems
technical communication
English fluency
customer engagement
technical training
presentation skills
product management
open protocols
Vorteile
- Przyjazna atmosfera pracy
- Miesięczny budżet integracyjny
- Prywatna opieka medyczna (w tym dentysta)
- Karta Multisport
- Ubezpieczenie na życie
- Karta lunchowa
- Częściowy zwrot kosztów kursu języka angielskiego
- Zniżki na produkty Samsung, teatry, restauracje
- Nielimitowany dostęp do Centrum Nauki Kopernik dla Ciebie i Twoich przyjaciół
Technologies we use
About the project
Your responsibilities
- Participating and conducting meetings and workshops with partners and clients as Technical Support Expert.
- IoT Solution Demonstration: Present Samsung's IoT solutions for building, including smart HVAC systems, energy management platforms, to customers and stakeholders.
- Customer Engagement: Collaborate with clients to understand their specific needs and provide tailored recommendations for implementing Samsung's IoT technologies in their buildings.
- Training and Education: Conduct workshops and training sessions to educate customers on the benefits and functionalities of Samsung's IoT products.
- Innovation Advocacy: Stay updated on the latest advancements in IoT technology and advocate for the adoption of Samsung's solutions in the building industry.
Our requirements
- Degree in Computer Science, Information Technology, Product Management, or a related field.
- Ability to prepare, read, interpret, present and explain technical standards and products
- Knowledge about building’s open protocols and communication basic concept.
- Excellent fluency in English (both verbal and written) - conducting presentations in English in front of a multinational audience and preparing official technical documentation
- Ability to prepare and conduct technical trainings, presentations, workshops in front of large group of people
Optional
- IoT (Internet of Things), mobile, communication knowledge
- Energy Savings Algorithms knowledge (HVAC, VRF)
- Knowledge of AC solutions
- Documented experience in Building Automation and Building Management Systems
What we offer
- Hiring via external company
- Friendly working atmosphere
- Monthly integration budget
- Office in Warsaw Spire near the metro station (Rondo Daszynskiego)
- Private medical care (dentist included)
- Multisport card
- Life insurance
- Lunch card
- A partial reimbursement of the cost of an English language course.
- Variety of discounts (Samsung products, theaters, restaurants)
- Unlimited free access to Copernicus Science Center for you and your friends
Benefits
Aufrufe: 12
| Veröffentlicht | vor etwa 1 Monat |
| Läuft ab | in 3 Tagen |
| Arbeitsmodus | Hybrid |
Ähnliche Jobs, die für Sie von Interesse sein könnten
Basierend auf "Customer Technical Support Expert"
Keine Angebote gefunden, versuchen Sie, Ihre Suchkriterien zu ändern.