Customer Solutions Engineer III, Infrastructure, Kubernetes, Google Cloud

Support customers on their production Google Kubernetes Engine (GKE)/Anthos deployments to resolve issues and achieve product readiness, availability, and scale.
Build an understanding of Google Cloud's GKE/Anthos product technology and underlying architectures by troubleshooting, reproducing, and determining the root cause for customer reported issues, building tools, and faster diagnosis.
Serve as a consultant and subject matter expert for internal stakeholders in engineering, sales, customer organizations to resolve technical deployment obstacles and improve Google Cloud.
Work as part of a team of engineers/consultants that globally ensure 24 hour customer support.

Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
3 years of experience in solution engineering and 1 year of experience in stakeholder management, professional services, or technical consulting.
2 years of experience writing code in one or more programming languages (e.g., Python, Java).

Master’s degree in Engineering, Computer Science, Business, or a related field.
Experience using Machine Learning and building solutions.
Experience working with systems (e.g., Linux, Unix, Windows).
Experience with the following: Web Tech, Systems Administration, Devops, Networking, Kubernetes.
Experience in technical consulting on supporting large enterprise customers with high service-level agreement requirements.

Hexjobs Insights