Customer Service Trainer

Customer Service Trainer

Ryanair

Hexjobs Insights

Ryanair seeks a Customer Service Trainer in Warsaw. Responsibilities include planning and delivering training programs, facilitating sessions, and tracking progress. Requires 1-2 years in training roles and English proficiency.

Schlüsselwörter

training
learning and development
coaching
customer service
communication skills
Microsoft Office
facilitation
organizational skills
LMS

Vorteile

  • corporate products and services at discounted prices
  • integration events

Anforderungen

1-2 years of experience in a training, learning & development, or coaching role, preferably within a customer service or contact centre environment., Strong presentation and facilitation skills, with the ability to engage diverse learner groups., Excellent communication skills in English, both written and verbal., Strong organisational and time-management abilities, with the capacity to manage multiple training sessions and deadlines., Familiarity with Microsoft Office (Excel, PowerPoint, Word) and Learning Management Systems (LMS) is an advantage., A passion for people development, continuous learning, and process improvement., A proactive and adaptable mindset, thriving in a fast-paced and evolving environment.

Vorteile

corporate products and services at discounted prices, integration events

Aufrufe: 5
Veröffentlichtvor 4 Tagen
Läuft abin 26 Tagen

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