Customer Service Specialist with Italian (m/k)

Manpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i doświadczeniu. Skontaktuj się z nami - to nic nie kosztuje, możesz za to zyskać profesjonalne doradztwo i wymarzoną pracę!Responsibilities:Daily contact with business clients in Italian via e-mail, chat and phoneManaging the end-to-end order processing cycle for business clientsResolving order-related issues and ensuring timely deliveriesWorking closely with internal departments Preparing reports and analyses related to order managementHandling returns and complaints in line with company proceduresCooperating with the team to optimize order management processesRequirements:Very good command of Italian - min. C1Communicative English - min. B2Experience in customer service and/ or order managementAccuracy, analytical thinking, and strong organizational skillsWillingness to learn and grow in an international work environmentOffer:Full-time employment based on an employment contractHybrid work model (modern office located in Mokotów, Warsaw)Standard office hours (Monday–Friday)On-site onboarding and training during the first 3 monthsBenefits: private medical care (Luxmed), Multisport card co-financing, access to a wide range of benefits via MyBenefit platform, attractive bonuses, lunch cardOpportunity to gain experience in an international, professional, and supportive environmentThis is a permanent position.