Customer Service Representative

About the Company:Kingspan Group is known worldwide for making great insulation and creative sandwich panels for roofs and building fronts. Founded in Ireland in 1965, Kingspan Group has grown a lot, making €8.3 billion in sales. It has 212 factories in more than 80 countries and a team of 27,000 happy workers. We are dedicated to innovation, improvement, worldwide expansion, and environmental responsibility. Our high-tech products are suitable for both new buildings and renovation.Role Overview:As part of our continuous growth in our business, we are looking for two Customer Service Representatives with English skills to join our back-office team either in Poland, Finland or Germany. As a Customer Service Representative you will be in daily contact with our sales representatives and their customers.Your responsibilities include:Active support for sales representatives and customersEnsuring complete management of orders, deliveries, and after-sales service to customers, including management in internal systems - SAP and othersMonitoring the overall progress of orders from entry to invoicingRegular communication with customers and sales representativesCompleting tasks assigned by direct supervisorsCommunication and collaboration across departmentsTeamwork with other Customer Service Representatives where neededRequirements:Communicative personality with a positive attitudeResponsibility and thoroughness, proactive in handling unexpected situationsTeam player able to work in a cross-cultural teamGood MS Office skills and preferably first experience and skills in SAPFluent English skillsRelevant work experience in customer service is seen as an advantageFlexibility in adaptation to fast changing working environmentWillingness to developWhat We Offer:Friendly atmosphere in a dynamic teamSupport during the implementation phaseInternal and external training to improve competencesLocal company benefitsWe are looking forward to hearing from you!We respect the privacy of job seekers and process your personal data confidentially, lawfully and only for the purpose of carrying out recruitment processes. For more information on the processing of personal data, its legal basis and the applicant's rights, please visit our Group website or contact the persons responsible for recruitment