Customer Advisor with Bulgarian - Automotive Industry

Job Description

• Are you a automotive enthusiast?
• Do you enjoy and excel at talking to people?
• Are you looking for a job related to your interests?

If so, stay with us for a moment and see how you can turn your passion into a career.

On behalf of TP Poland, we invite you to participate in the recruitment process for the role of:

Customer Advisor in Automotive Industry

Your daily tasks will include:

• Supporting customers with car assistance or car parts​-related inquiries.
• Providing information on available and unavailable options regarding vehicle usage.
• Sharing expert knowledge on contract terms, end dates, and early termination procedures.
• Ensuring high-quality service – you will represent a Premium brand, so a strong focus on customer satisfaction is essential.

What we look for in candidates:

• Native-level proficiency in Bulgarian (written and spoken).
• English proficiency at a B2 level.
• Proficiency in using a computer.
• Automotive knowledge: interest in car industry news and general orientation in this field. This is crucial for quickly absorbing the training material (it won't be starting from scratch).
• Communication skills: active listening, empathy, and assertiveness.
• High level of professional etiquette.
• Full-time availability (the project operates Monday to Friday, 8:00 AM – 8:00 PM).

What we offer:

• Civil contract (Umowa zlecenie): hourly rate of 42 PLN gross/h.
• Fully remote training and mentoring to prepare you for your daily tasks.
• You will work from home from day one, and we will provide all necessary equipment – from a computer to a headset.
• Real career growth opportunities through internal recruitment (where the vast majority of our back-office and management staff come from).
• Referral Program: earn bonuses up to 2,000 PLN gross for recommending friends.
• Access to the MyBenefit platform.
• Free access to a language learning platform.

Join our Team and apply today!

Please note: The recruitment process is conducted fully remotely.