Claims Specialist

About you, Here at Ledgebrook, we are passionate about creating a team that is on a continuous learning journey and that shares our excitement about building a company from the ground up. Some of the characteristics we hold dear are:, A passion to deliver a world-class customer service experience to both internal and external customers., Intellectual curiosity and desire to innovate processes/procedures versus being satisfied with the status quo., A desire to continue learning through on-the-job mentorship or formal educational/training opportunities., Agile prioritization skills coupled with a keen sense of urgency that seeks to balance getting it right versus getting it done right now., A strong drive and desire to win together as a high-performing team., A moral compass to “do the right thing, period”, with zero tolerance for toxic behaviours., , Requirements, Must haves, Proven experience in Claims handling roles/ industry., Experience in building successful relationships with various stakeholders at all levels., Strong customer focus and ability to work in a fast paced environment., Comfortable with MS Office Suite and Google Workspace applications., Strong knowledge of coverage analysis, claims investigation, and litigation management, Excellent problem-solving skills and the ability to drive initiative., Strong communication and collaboration skills, with the ability to work effectively in a team environment., Prior startup experience., Bachelor’s or Master’s degree in Economy; Finance; Risk Management or a related field., Adjuster license(s) or CPCU/AIC designation(s)., Familiarity with the regulatory landscape.