Why we are looking for support

Are you passionate about Salesforce and ready to take on exciting enterprise-scale projects? We’re looking for a talented Service Cloud & Experience Cloud Consultant Mid-level to Senior-level to join our team! Ideally, you’ll bring experience from a large consulting firm or have a similar consulting background, where you’ve honed your skills across Salesforce’s core clouds.

Your tasks

• Lead Service Cloud and Experience Cloud implementations for enterprise clients
• Act as a functional lead in client workshops and discussions, translating business requirements into technical solutions
• Guide clients through best practices, solution design, and roadmap planning
• Provide hands-on configuration, customization, and deployment support
• Collaborate with cross-functional teams (Consulting, Development, Service) to deliver end-to-end Salesforce solutions
• Independently lead client discussions, bringing innovative digital transformation ideas and solution strategies to the table based on your proven expertise.

Requirements

• 4+ years of hands-on Service Cloud implementation experience
• 1+ year of Experience Cloud (Community Cloud) implementation
• 2+ years serving as functional lead in client discussions with enterprise customers
• Strong knowledge of Salesforce architecture and integration patterns
• Proven track record delivering successful Salesforce projects in a consulting environment
• German language skills are a must have
• Excellent communication and presentation skills in both German and English
• Bonus: Experience with Marketing Cloud or Sales Cloud
• You have hands-on technical experience and understand the details behind Service and Experience Cloud implementations
• You’re comfortable taking ownership of client relationships and driving projects forward
• Certifications in Salesforce Business Analyst, Salesforce Service Cloud Consultant, Salesforce Experience Cloud Consultant and/or Salesforce Sales Cloud are considered a benefit