ABOUT US

charles is looking for a talented and creative Product Designer with a focus on UX. The ideal candidate should have an eye for details and a strong passion for conceptual thinking & visual design. We offer an open and creative environment that helps you develop your skills to create beautiful and outstanding experiences.

It’s better to have a conversation

charles is a SaaS startup that enables brands to use the full potential of WhatsApp Business. With our platform, businesses can chat with customers, send marketing campaigns, sell products, analyze results, and automate processes. And we go beyond the tech to offer ongoing consultancy for future success. Our vision is to become the global backbone of conversational commerce (cCom): a world in which all consumers can enjoy personal, rewarding, heartfelt conversations with the brands they love.

Founded by Kapten & Son co-founder, Artjem Weissbeck, and ex-McKinsey e-commerce lead, Andreas Tussing, charles is backed by Salesforce Ventures, Accel, and HV Capital. In July 2022, we received €20 million in our Series A funding round and are now pushing for the next big stage of our growth. This makes now a good time for you to join us on this journey!

WHAT WILL YOU DO?

• Work closely with cross-functional teams to understand customer needs and create intuitive and aesthetically pleasing user experiences for digital products
• Conduct user research, testing, and validation to inform the design process
• Create wireframes, prototypes, and high-fidelity visual designs to effectively communicate design concepts
• Develop and maintain detailed design systems, patterns, and components
• Continuously evaluate and improve the user experience through data analysis and feedback in close collaboration with our product managers

As part of an interdisciplinary team, you will be responsible for the usability and the visual appearance of aspects of our B2B software solution, a web application in the field of conversational commerce. You will work in close coordination with the Product Owner and Product Manager of your product team and collaborate with the engineers in your team. You accompany the implementation of your mockups during the sprint process. You stand up for your work and present it with passion and a winning personality to colleagues and our customers.

WHAT SKILLS WILL MAKE YOU SUCCESSFUL:

• Strong portfolio showcasing experience (4+ years would be a big plus)
• Excellent problem-solving skills, with a focus on creating simple and elegant solutions to complex problems
• Expert knowledge in designing and prototyping in Figma
• Understanding of user-centered design principles and ability to conduct user research and testing
• Excellent collaboration skills, with the ability to effectively communicate design concepts to cross-functional teams
• Strong attention to detail and ability to deliver high-quality work in a fast-paced environment
• Open and clear communication in English, German is a plus
• big plus

THINGS WE OFFER:

Full-time · Permanent

• VSOP
• A brand new office in the heart of Berlin overlooking the wall memorial
• Competitive compensation
• Discounts on BVG
• Subsidized Urban Sports Club membership
• Personal trainer
• Meditation session
• Free company lunch
• A friendly, open, multicultural work environment
• Parties and team events:

charles and diversity: be yourself and no-one else

Different perspectives bring innovation and richer work environments. We’re committed to building an inclusive company where you always feel like you belong, whatever your age, gender identity, ethnicity, religion, sexual orientation, disability, status or neurodiversity. These values sit at the heart of our hiring process, so we can create a welcoming workplace where everyone feels valued and heard.