ABOUT GOLDMAN SACHS

We aim to build a modern and digital-first transaction banking solution to serve our clients. Our business combines the strength, heritage, and expertise of a 150-year-old firm with the agility and entrepreneurial spirit of a tech start-up. Our goal is to provide a best-in-class digital product that helps clients to succeed by giving them a holistic view of their business. Through the use of modern technology built on the cloud, we are the alternative to legacy platforms. We provide our clients a simple, intuitive, secure, and frictionless experience for domestic, cross-border and cross-currency payments. Simplifying payments, making it just as easy to pay someone across the globe as it is to pay someone around the corner. We’re a team of diverse experts helping our clients to build the future of their Treasury.

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

Your tasks

ROLE OVERVIEW

The Product Governance Associate role is responsible for defining and implementing the Product governance and oversight strategy. Working closely with Transaction Banking product teams including risk and control functions as well as our Operations colleagues to help define, implement and manage core product governance and oversight functions within TxB Product. The role requires a good understanding of payments and cash management products as well as connectivity and integration solutions for corporate clients. And ideally some background in creating and maintaining product oversight structures and mechanisms, including document management workflows and content management controls, maintaining documentation and approvals libraries, and working closely with product managers feeding new product approvals into our Product Oversight Counsel.

RESPONSIBILITIES INCLUDE

• Execute against product strategy and Transaction Banking’s high growth objectives
• End-to-end product management support for UK and European product team
• Help create a better organized, more transparent and disciplined product organization by designing, implementing and running better product management tools, especially focused on product documentation, workflow tooling and content management of product documentation (internal and client facing)
• Work directly with Transaction Banking Product and Operations & Servicing teams to understand their needs and assist with solution design and implementation
• Develop and nurture collaborative working relationships with key internal partners including business teams, various product teams, and 2LOD risk and control organizations

Your profile

EXPERIENCE REQUIRED

• Experience in payments and cash management would be great, but more importantly a good understanding of product governance and product documentation workflows, including product lifecycle concept
• Excellent organizational, time management and planning skills with a track record of balancing multiple initiatives across ad hoc and project-based activities
• Mission Driven: Must be a strong believer in the team and mission
• Inclusive Culture: Considerate to the cultural differences of team
• Forward thinking: Anticipation of organizational needs for efficiency
• Ability to generate ideas, identify and drive the development of new business

Basic Qualifications:

• 3+ years of Treasury/Cash Management product management/development or engineering/operations experience, ideally with a focus on end-to-end product design, product lifecycle
• Experience in document and content management and workflow design tooling
• Track record of supporting complex teams with organizational topics, design and maintain decision making workflows
• Provide training and support to client service, operations, product and business partners on new product approval guidelines, processes and workflows
• Contribute input into overall product strategy and support the EMEA regional product teams on general business management

Preferred Qualifications:

• Knowledge of cash management services and products including collections, payments, account structures, liquidity management, and virtual accounts
• Strong organizational skills and ability to write procedures
• Ability to understand and articulate product needs, and help product managers create and maintain appropriate internal and client-facing artefacts (e.g. user guides, client service documentation, implementation guides)
• Ability to mobilize internal networks and resources
• Desirable to have working knowledge of content and document management tools (e.g. Seismic) and strong process and workflow mapping skills

We offer

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.