Intro

Is that you? Then come and join us in this amazing growth journey and become part of the team!

We are looking for a Technical Account Manager (f/m/d).

Your Mission

• Maintain our existing integrations and provide technical guidance and support to our partners
• Investigate and troubleshoot technical issues, working closely with our Engineers and ensuring that relevant stakeholders are kept up-to-date
• Set up and manage monitors, dashboards and reports to drive efficiency and proactively identify issues
• Work with our partners to build automated processes for reporting, data activation and data transfer
• Analyse and optimise integrations, identifying improvements and manage updates with stakeholders
• Maintain technical documentation and specifications for integrations with adsquare’s platform
• Manage the billing process, consolidating reports, analysing and resolving any discrepancies
• Work closely with our Data and Platform Partnerships teams to execute our integration roadmap

Your Profile

You are a passionate and eager-to-learn Operations professional, who thrives in fast-paced environments and loves to support a company undergoing huge growth.

You are highly-organised, have excellent stakeholder management skills and always looking for ways to improve processes and grow relationships with your partners.

You have a global mindset and are passionate about diversity and change, as well as working in cross-functional teams, together with product, operations, engineering and business development.

You have a proven track record managing and growing technical partnerships and translating company objectives into deliverable projects and streamlined operations.

• You have 1+ years experience in a technical client or partner-facing role - first hand experience with digital advertising technology is a major advantage
• You have excellent project management and organisational skills, ability to manage multiple projects at once
• You are a results-oriented problem solver, with a pragmatic approach and a high level of attention to detail
• You have excellent communication skills - particularly when explaining complex technical products or processes
• You are tech-savvy, with a passion and d for understanding technical products and systems
• You are analytical and enjoy digging into data with your tool of choice e.g. Tableau, Excel, Google sheets
• Experience with Python, databases, web technologies and API’s will be a distinct advantage
• You are a team player and enjoy working with a lot of different people while being independent and reliable
• Fluent in English; German or another European language is an advantage

Why us?

On top of a competitive package…

• We are open to flexible work models: we work on a hybrid mode and remotely from anywhere in the world up to 3 months per year
• To encourage education and professional growth, we offer an individual yearly budget of 1.200€
• You are entitled to 30 vacation days per year
• We offer BVG company ticket, Urban Sports Club membership, company pension scheme
• Our office in Berlin is pet-friendly
• Regular team events and company events organised by our People team (Trust us, they know how to throw a party!)
• We equip you with the latest hardware and provide you with all the tools you need to thrive