About us

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It's better to have a conversation

charles is a SaaS startup that enables brands to build personal relationships with customers. With our software, businesses can chat with customers, send marketing campaigns, sell products, analyze results and automate processes. And we go beyond the tech to offer ongoing consultancy for future success. Our vision is to connect any kind of business with their customers via messaging apps to let them do what they need.

Founded by Kapten & Son co-founder, Artjem Weissbeck, and ex-McKinsey ecommerce lead, Andreas Tussing. charles is backed by Salesforce Ventures, Accel and HV Capital and has raised over EUR 30 million to build the global leader in conversational marketing SaaS for global consumer brands.

Your tasks

THE IMPACT YOU WILL MAKE

As Product Designer Intern, you will work very closely with our Senior Product Designer Hash. You will act as an extension of their bandwidth to enhance the design capabilities of the Product Department.

This means conducting UX research, creating rapid prototypes, participating in the product development lifecycle, and helping document design components. You will receive unique insights into the design processes of one of the fastest-growing and most exciting start-ups in Europe.

THIS IS WHAT YOU WILL BE DOING

• Conduct UX research
• Perform competitor research
• Create rapid prototypes
• Conduct user interviews and usability testing
• Participate in product SDLC
• Help document and test components
• Collaborate with product designer and product manager
• Support design initiatives

YOU'LL FIT GREAT WITH THESE SKILLS AND VALUES

• Have at least a Certificate or Bachelor Degree in Product Design, User Interface and User Experience, or a related field.
• Advanced understanding of Figma; familiarity with Adobe Creative Suite is a plus.
• A strong sense of taste for visual aesthetics, including layout, typography, and color schemes.
• Basic understanding of front-end development
• You possess natural curiosity about users and their needs , with a passion for translating insights into design solutions
• You know how to divide and conquer complex problems , enabling you to take ownership and execute projects quickly
• You demonstrate creativity and attention to detail in your design work
• You will join us for a minimum 6 months
• You have excellent English and German language skills

We offer

Intern, Full-time · Berlin, hybrid

THINGS WE OFFER

• the most innovative industries in Europe
• Collaborating with some of the leading experts in Conversational Commerce and disrupting a fast-growing industry
• Joining forces with a unique community of Tech, Product, Sales, Success, and Marketing experts committed to building the best product in Conversational Commerce
• drive new initiatives
• regular team-building events
• Working in a vibrant office in the heart of Berlin overlooking the Wall memorial
• Earning a competitive compensation package

What else we offer?

• Urban Sports Club
• A weekly personal trainer
• Free company lunch
• A friendly, open, multicultural work environment
• Dog-friendly
• Discounts on BVG

charles and diversity: be yourself and no-one else

Different perspectives bring innovation and richer work environments. We're committed to building an inclusive company where you always feel like you belong, whatever your age, gender identity, ethnicity, religion, sexual orientation, disability, status or neurodiversity. These values sit at the heart of our hiring process, so we can create a welcoming workplace where everyone feels valued and heard.