Join the dynamic team at RICOMA, the unrivaled global leader in the R&D, design, manufacturing, and distribution of industrial and commercial embroidery machines, heat presses, printers & more!

At RICOMA, we've been industry leaders for over 25 years, and we're proud to foster a culture of training, development, and growth. We believe in your professional maturity, encouraging you to take ownership, operate with transparency, and always focus on producing outstanding results.

As one of our Sales Rep. in RICOMA Europe GmbH, you'll embark on an exciting journey to become an expert in our wide range of innovative products and the ever-evolving apparel decoration industry. With your unwavering dedication, you'll establish relationships with our ever-growing clientele providing value and insight to the prospect at every step and interaction.

Working hours: 40 hours/week

Working place: 63110 Rodgau (close to Frankfurt am Main)

Daily, you will do the following:

• Develop European customers and distributors through multiple channels (embroidery machines, DTG/ DTF)
• Maintain the existing customers and distributors
• Manage the sales process from end to end: client discovery through negotiation and closing
• Adjust content of sales proposals, presentations, and other relevant materials to suit specific client needs
• Keep internal CRM up-to-date and record various interactions to allow proper follow-ups with prospective clients
• Demonstrate the usage of our products at tradeshows or virtual demos to guide customers in the research and decision-making process
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques, etc.
• Recommend changes in products, services, and policies by evaluating results, competitive developments, and client feedback
• All other duties as assigned.

To excel in this role, you'll bring an energetic, resourceful, and dedicated approach to customer success.

You will also need:

• Excellent presentation, negotiation, and communication skills are necessary
• Ability to establish a rapport and connection with new leads to close transactions, follow up with existing leads in the pipeline, and maintain relationships with established accounts
• Strong attention to detail
• Ability to think quickly and adapt to client questions
• Previous sales or customer-facing experience for textile related machinery is preferred
• Experience with Salesforce CRM a plus
• English proficiency is a must, while an extra European language proficiency is a plus.

You can get:

• Good salary
• Enough chances for you to grow with company together

Weitere Informationen

If you're ready to embark on an exciting journey with a company that values your passion for customer service, apply now and let's create extraordinary experiences together at RICOMA Europe GmbH!