Introduction

One crew, one DNA, one purpose- welcome to RIMOWA, the first German Maison of the LVMH. For more than 120 years, the German Maison has been creating thoughtful mobility tools for discerning travellers around the globe. As the first German Maison in the LVMH Group, RIMOWA is dedicated to developing unique products that perfectly balance luxury and functionality whilst highlighting the brand’s century-old heritage, craftsmanship and its commitment to innovation.

At RIMOWA, we believe that great ambitions demand resilient companions. Our tools are created with longevity in mind, because the most meaningful journeys last a lifetime. Join us to begin yours.

YOUR MISSION

• Manage, coach, supervise & motivate your team on the floor
• Recruit, train and develop your team and driving a culture of excellence across all retail activities
• Maximize the sales performance of the staff through product knowledge education, coaching staff through selling and clientele skills and reviewing individual transaction statistics on a regular basis. Apply RIMOWA standards and training programs
• Assist client advisors with the achievement of their individual goals by monitoring the suggested selling process and providing timely feedback and direction
• Enable in-store technicians & operations teams to provide impeccable aftersales service and smooth operations flows in the store
• Analyse weekly and monthly performance, create action plans and clearly communicate reports to GM
• Support and uphold the RIMOWA values and competencies at all times, striving to exceed expectations
• Lead by example and demonstrate RIMOWA sales and service model; assist clients in providing outstanding sales and service experience
• Ensure store tidiness, compliance with health & safety regulations and the correct execution of VM and new launch displays

YOUR EXPERIENCE AND SKILLS

• Minimum 5+ years sales and management experience in luxury retail environment
• Strong leadership qualities and the ability to communicate effectively with all levels within the organization and our customer base
• Professional sales development skills
• Exceptional interpersonal skills
• Passion for retail and client service
• Proficient in German and English

We offer

OUR OFFER

• Competitive and attractive compensation with additional profit-sharing scheme
• 30 paid vacation days per year
• Your own RIMOWA Essential Ambassador suitcase (after 6 months seniority on a permanent contract)
• 30% discount on our range of RIMOWA products
• Subsidized job ticket ('Deutschlandticket') for free regional travel throughout Germany and access to job bikes
• Urban Sports
• Corporate benefits (e.g., for sports, lifestyle, fashion, etc.)
• Company pension plan with high employer contribution
• Employer-financed pension commitment in the event of death or disability
• An international and exciting environment within the LVMH Group
• Exciting projects and individual career development opportunities
• Personal support for your everyday family life via Voiio family services
• Financial and psychological support through the LVMH Heart Fund
• Regular employee events

YOUR FUTURE

At RIMOWA and the LVMH Group, we never stand still. The diverse positions that contribute to our joint success open up a wide range of development opportunities. RIMOWA is the home for all your ambitions and visions for the future. #PlaceToGrow

Celebrating our inclusive and diverse culture is core to RIMOWA’s DNA. We know that for our business to thrive, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow.

Contact

What are you waiting for? Apply today to join our unique crew. It's quick, convenient, and simple – please let us know your salary requirements and earliest start date in your application.

Find us on Instagram and Twitter to get a first impression: @RIMOWA or at www.rimowa.com.