JOB SUMMARY

Are you a technical professional interested in joining an elite team and learning the skills necessary to maintain one of the world's largest information system infrastructures? We are currently expanding our infrastructure team and are looking for IT Specialists/IT Electronics Engineers.

You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team, and gain troubleshooting skills on different hardware and software cases. You will become the primary resolver for your support team, and gain troubleshooting skills on different hardware and software cases. You will be able to troubleshoot and solve most infrastructure issues and engage other appropriate solutions groups on more complex problems to drive solutions.

Your tasks

KEY JOB RESPONSIBILITIES

• SAFETY

Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture.

• DATA CENTER OPERATIONS (DCO)

This position involves:

o Diagnosing hardware and network problems followed by physical repairs

o Troubleshooting events within internal Service Level Agreements (SLAs)

o Performing root cause analysis of equipment failures

• Manual handling and lifting of equipment may be required (weight limits in accordance with regulations)

• Working rotating shifts (morning/late/night) as well as weekends to maintain the 24/7 data center environment

• On-call rotation reaction to off-duty emergency calls

Your profile

Basic Qualifications

- High school or equivalent diploma

- Experience with computer hardware troubleshooting and repair.

- Experience in networking.

- This role requires you to be a national of an EU member state.

Preferred Qualifications

- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

What we offer

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.