About LDB Group

Take our growth to the next level.

We’re looking for an entrepreneurial, hands-on leader who is ready to drive our expansion across Europe.

For over 50 years, the LDB Group has been the trusted partner helping mid-market businesses transform customer communication and sales through digital-first solutions. Based in Berlin, we serve more than 1,000 dealerships, handle over 5 million customer interactions per year.

Our cloud-based CXBox platform delivers phone accessibility, cross-channel collaboration, review management, and digital customer administration in one unified system. Built on millions of real customer interactions from five decades, our voicebot technology enables human-like communication across phone, SMS, WhatsApp, and email.

As a technology leader in the automotive sector, we are the clear number one in Germany. With this proven foundation, we are now driving our international expansion across Europe and shaping the future of customer communication.

Your tasks

As Director Growth & Scaling, you’ll take ownership of our sales engine, lead a talented team, and build a strong partner network to scale our proven German market success into new European markets.

You’ll be at the heart of our growth journey — building a high-performing pipeline, developing trusted partnerships, and shaping the strategy that will define our next chapter.

Tasks

What You’ll Do

• Build, manage, and scale a high-performing sales pipeline
• Lead, mentor, and grow our existing lead team
• Develop and steer external sales partners while building a co-seller network
• Establish scalable reporting structures and performance dashboards
• Communicate effectively with executives and stakeholders across the business
• Take ownership in a dynamic, fast-paced, and entrepreneurial environment

Why You’ll Love This Role

• Real Ownership: Full responsibility for growth in European markets — with clear decision rights on channel strategy and GTM playbooks.
• Technological Edge: Drive the sales pipeline for our best-in-class, AI driven Voice Bot solution across multiple industries
• Entrepreneurial Impact: Capitalize on our leadership position in automotive and bring our solutions to new industries across Europe.
• Market-Proven Platform: Leverage our top-tier AI product and German-market playbooks to accelerate expansion across Europe.
• Executive Partnership: Direct access to the executive team and shareholders. Short decision cycles mean your results will be seen and felt quickly.
• Close to the Product: Influence our roadmap and localization based on direct partner and customer feedback.
• Leadership Path: Build your own team and advance into senior leadership as the company expands.

Your profile

Requirements

What You Bring

• 4–7 years of professional experience in SaaS
• Proven track record in pipeline building and sales management
• Strong analytical skills and structured thinking
• Excellent communication skills in English and German
• First leadership experience (team or project) is a plus
• Bonus: Experience with reseller networks or additional EU languages (e.g., Dutch, Swedish …)
• Above all: a hands-on, proactive, get-it-done attitude

Benefits

Location: Berlin (HQ, with some flexibility for hybrid work)

Reports to: Executive leadership team.

Ready to scale Carla CX Bot across Europe?

Let’s build something big — apply now and lead the charge.

Contact

We look forward to receiving your application.