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Senior Specialist Fill / Finish Process

West Pharmaceutical Services, Inc. is a leading manufacturer of packaging components and delivery systems for injectable drugs and healthcare products. Working by the side of its customers from concept to patient, West creates products that promote the efficiency, reliability and safety of the world's pharmaceutical drug supply. West is headquartered in Exton, Pennsylvania, and supports its customers from locations in North and South America, Europe, Asia and Australia. West's 2020 sales of $2.14 billion reflect the daily use of approximately 112 million of its components and devices which are designed to improve the delivery of healthcare to patients around the world.

Department: TCS

Description: This is a remote posi­tion allowing the team member to work from home in Germany

Job Summary

In this role you will join our growing team and support custo­mers with tech­nical questions related to our Inte­grated Systems port­folio, mainly focusing on fill / finish topics, such as glass handling, rubber component trans­portation, plunger setting and outer packaging. You’ll bring hands-on experience and deep fill / finish pro­cess know­ledge, you will be an inte­gral part of this team and support our customers in all their process-related ques­tions.

In this role, you will act as a trusted technical consultant, visi­ting pro­duction sites and directly advising them on opti­mizing their processes based on your fill / finish expertise. Inter­nally, you will serve as a Subject Matter Expert, colla­borating with peers to align on best prac­tices and holis­tically shape how we communi­cate with custo­mers. You will lead studies with fill/finish equip­ment vendors globally and publish the results as internal and external communi­cation material.

Essential duties and responsibilities

• Provide hands-on support to customers, including on-site visits to trouble­shoot their processing and optimize the fill / finish opera­tions
• Plan and coordinate tech­nical studies with fill / finish equip­ment vendors or C(D)MOs,
• Develop holistic approaches to customer-facing content rela­ted to fill / finish topics; this includes technical reports, bulletins, and other scientific communi­cations
• Establish and maintain customer communi­cation related to fill/finish topics,
• Coordinate internal exchanges on fill / finish topics
• Develop internal and external trai­nings by supporting the creation and editing of trai­ning mate­rial (presen­tations, publi­cations, blogs, success stories, and other communication materials)
• Analyze customer’s requirements by evaluation and thorough assessment of the tech­nical aspects of the manufacturing process
• Participate in technical discussions with customers with a high level of tech­nical proficiency
• Support the implemen­tation of new techno­logies, component systems, change parts, and other process-related acti­vities to support on­going and new pro­jects. This work may include pro­cess improve­ment activities and pro­duct transfers
• Lead resolution of pro­cess challenges related to our components
• Prepare and manage pro­cess documen­tation (protocols, change controls)
• Other duties as assigned

Qualifications

• Bachelor’s degree in Engineering or equi­valent expe­rience
• Several years of hands-on experience in pharma­ceutical pro­cessing and packaging techno­logy, working with multiple different fill / finish lines, aseptic filling, and isolator techno­logy
• Profound knowledge in filling line technology
• Ability to handle scientific and tech­nical content with legal and regulatory under­standing
• Ability to make sound and independent judgments
• Ability to clearly and concisely communicate and comprehend complex ideas and concepts
• Sound knowledge of scientific terminology, medical, pharma­ceutical, and research concepts
• Sound skills in scientific writing, grammar, and spel­ling in English
• Must be able to multitask, work under time constraints, problem-solve, and prio­ritize
• Adaptable to changes in the work environ­ment and able to manage competing demands and deal with fre­quent change, delays, or un­expected events
• Maintain high atten­tion to detail, accuracy, and overall quality of work
• Adept in word processing, spreadsheets, tables, presentations, and graph gene­ration
• Capability to work well in a matrix environment with R&D, QA, Legal, Regu­latory Affairs, Product Management, Tech­nical Customer Support, Sales, Marketing, Product Techno­logy Service, and Global Communi­cations
• Ability to analyze research data and review experi­mental protocols
• Entrepreneurial problem solver with strong trouble­shooting skills
• Must be able to travel up to 40% of the time, both domes­tically and inter­nationally, and sometimes on short notice
• Must be able to communicate effectively, speak in front of groups, express and exchange ideas and understand direction
• Maintain the ability to work well with others in a variety of situations
• Able to learn and apply new information or new skills
• Sedentary – exerting up to 10 lbs / 4 kgs of force occasio­nally and/or a negligible amount of force frequently or constant­ly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

What sets us apart?

• Internationality – As an American company, we live a global cooperation within international structures
• Philanthropy – We value an appreciative and friendly work environment as well as flat hierarchies
• Market-appropriate remuneration – We offer an attractive, market-oriented remuneration, including company social benefits and purchasing benefits
• Social engagement – We support local aid organizations through various actions organized by our employees
• Diversity – We at West value the wide range of our employees who make up our company
• Safety – Occupational safety is our highest priority; we offer secure jobs in a sustainable industry
• Development opportunities – Our employees benefit from an extensive range of trainings as well as from a constant and targeted employee development
• Family-friendly culture – We attach great importance to reconciling private life and work; flexible working hours are a matter of course for us

Have we aroused your interest?

Then become part of our West family! Please apply online with your complete application documents in English via our recruiting system!

We are looking forward to meeting you!

West Pharmaceutical Services Deutschland GmbH & Co. KG

Kiefernweg 5, 52249 Eschweiler, Tel.: +49 2403 796-0

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.

www.westpharma.com