What you will do

About Nasdaq!

Nasdaq is currently seeking a motivated and passionate individual to join our Trade Surveillance Team in Vilnius.

Nasdaq’s Trade Surveillance service powers surveillance and compliance for over 150 market participants across 65 markets globally. Scalable to millions of transactions and flexible to manage several outstanding data sources, NTS Surveillance holistically examines scenarios across multiple venues and asset classes.

As Senior Functional Analyst you will be the primary contact point between our client and first level support for all functional business issues. You will work together with other analysts and a variety of global cross-functional teams to ensure the client receives the quality service Nasdaq strives to deliver through incident management, accountability, and professional communication.

You can expect an autonomous but fast-paced work environment where you are recognized for your results and ability to drive things forward. Every day brings many opportunities to learn & grow and rewards with a global impact we build.

What You Will Do:

• Provide end-to-end client support via an internal ticketing system (JIRA) whilst ensuring client communication is clear and concise
• Collaborate with global teams to assure timely coordination, solving sophisticated problems or questions
• Deliver product training to internal staff and clients
• Build, modify and review documentation
• Review and summarize product improvement requests received from the client and cooperate with the Product Management team towards implementation

What we offer

What we offer!

• Monthly base salary starting from 2300 to 2600 EUR gross based on your experience
• Annual monetary bonus
• Vesting Nasdaq Restricted Stock Units (RSU) for all employees
• Employee Stock Purchase Program Nasdaq stocks with a discount
• III pillar pension plan with additional contribution from Nasdaq
• Flexible health Insurance program
• Additional paid leave days after 2 years of working at Nasdaq
• Flex day program (6 days a year)
• Internal mentorship program – get a mentor or become one
• Opportunities to grow horizontally or vertically in the organization
• Wide selection of online learning resources, e.g Udemy, O‘Reil

Requirements

What We Expect:

• Attention to detail, highly organized, ability to work in high pressure, fast-paced environment
• Ownership, analytical and logical approach to solving issues. Mathematical knowledge will be a plus
• Have previously worked with remote and cross-functional teams
• Know-how of MS Office package
• Excellent English verbal and written skills

What Would Be Helpful:

• Financial market, trading knowledge and/or degree in Finance or related fields
• Experience in a client-facing role is an advantage
• Confidence to attend client meetings and represent the company