Resident Engineer Customer Support Automotive (m/w/d)

Resident Engineer Customer Support Automotive (m/w/d)

Clarios Germany GmbH & Co. KG

Standort
Hannover
Elektrotechnika
Inżynieria Systemów
PPAP
FMEA
Integracja Systemów
CAN tools
Analiza danych testowych
Technologia akumulatorowa
Wsparcie klienta

Hexjobs Insights

Stanowisko: Inżynier Wsparcia Klientów w branży motoryzacyjnej. Obowiązki: wsparcie techniczne, analiza awarii, przygotowanie testów. Wymagania: wykształcenie techniczne, znajomość języków, doświadczenie w wsparciu klienta.

Schlüsselwörter

Elektrotechnika
Inżynieria Systemów
PPAP
FMEA
Integracja Systemów
CAN tools
Analiza danych testowych
Technologia akumulatorowa
Wsparcie klienta

Vorteile

  • Elastyczne godziny pracy
  • Dodatkowy pakiet wynagrodzenia
  • Program emerytalny
  • Program zdrowotny
  • Możliwość korzystania z firmowego roweru

Einleitung:

Join the world leader in advanced energy storage solutions and be part of the success story of VARTA®!At Clarios, we’re powering today, into tomorrow.

Your tasks

Your contribution:

Support of Clarios and our customers during the battery system development and vehicle integration according to Clarios’ product development process>Key Responsibilities:

  • Technical interface to the customer:
  • for providing remote or on-site technical support during battery integration, testing and production failures
  • for customer battery lab- and vehicle integration and testing.
  • to analyze battery failures or integration issues
  • to lead and track resolution of issues reported from customer battery integration, testing and field failures
  • Internal technical interface to the quality department:
  • Lead of failure analysis and battery tear down to support the 4D/8D process
  • Preparation, execution and documentation of technical reviews according to Clarios product development process.
  • Support the product engineering team:
  • Analysis and detail clarification of customer specifications
  • Definition of Integration Tests according to the V-model
  • Test analysis and preparation of test reports
  • Preparation of Test schedule
  • Support of DFMEA
  • Participation and reporting in the product engineering development teams (SDT/EDT)

Knowledge, Skills and Abilities:

  • Bachelor’s degree in Electrical Engineering or Systems Engineering or equivalent experience

or Technical Master’s degree (thesis track or equivalent) in related field with some industry experience preferably in Automotive

  • Working knowledge and/or trained in PPAP, FMEA, Requirements Analysis and System Integration
  • Proficient in using CAN tools, e. g.:
  • Analysis of ECU measurement data
  • Software updates via CAN flashing
  • Experienced in embedded systems and software, preferred for automotive applications and electrical/electronic components
  • Experienced in analysis of test data and root cause analysis
  • Knowledge of battery technology is preferred
  • Profound professional experience in the automotive industry
  • Minimum 3 years of experience in customer support for complex technical products
  • Diplomatic, but technically clear way of communication
  • Personable and customer-centric attitude; confident, obliging and binding way of communication
  • Business-fluent in German and English languages

We offer

Your benefits: What we offer you

As a technology leader with strong brands (i.e. VARTA® and OPTIMA®), Clarios notably lives on the creativity, capability and satisfaction of its employees. Therefore, we offer people with drive and power many good reasons to join us:

  • Exciting professional tasks and challenges in a diverse international future-oriented environment with strong commitment to integrity, values, social engagement, and sustainability.
  • Arrange your working hours and breaks flexible via our flexible working hours model and combine your professional and private life even better according to our above average number of vacation days, mobile work policy and company kindergarten.
  • A competitive remuneration package, including additional payments as well as company pension scheme.
  • Your well-being is very important to us: Take advantage of our preventive health care offers such as fitness center, physiotherapist, modern office environment, healthy canteen, team and company events or hobby clubs.
  • Stay fit whilst at the same time positively contributing to our environment: Lease your company bike.
  • Our well-advanced onboarding process and buddy program supports you to quickly grow into the position and team. By using the offering in our Learning Academy, LinkedIn Learning and EMEA Mentoring Program you will be able to further grow professionally and personally.
  • Last, but not least we support you in relocating and finding an apartment in your work location, if applicable and depending on individual factors.

#LI-EC1

To all recruitment agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.Clarios, LLC is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law, EEO is the Law (supplement), and Pay Transparency Non-discrimination. If you are an individual with a disability and you require an accommodation during the application process, please email [email protected].>A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.

Contact:

Do you want to learn more about the position and our EMEA region? Check out our regional page and get in touch with our recruiting team.

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Aufrufe: 1
Veröffentlichtvor 6 Tagen
Läuft abin 24 Tagen
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