Introduction

Introduction

FactFinder is Europe's leading eCommerce product discovery and search solution. Our authentic intelligence-combining artificial and human intelligence-helps thousands of B2B and B2C brands understand every shopper's intent from the first click, boosting conversions and revenue by over 30%. For over two decades, we've powered billions of search queries annually for leading eCommerce businesses.

About us

FactFinder empowers eCommerce businesses to achieve more - driving higher conversion rates and customer loyalty through AI-powered product discovery and search. Trusted by more than 2,000 B2B and B2C online shops worldwide, we help millions of shoppers quickly find the most relevant products every day.

Backed by a committed and responsive local team, FactFinder delivers flexible, customized solutions to tackle today's challenges and prepare for tomorrow's growth. With offices across Europe, we are dedicated to your success. Learn more at www.fact-finder.com.

Your tasks

Your mission

As Partner Enablement Specialist, you will empower FactFinder's agency and system integrator partner network across Europe, with a strong focus on Germany. Your mission is to train partners and them to successfully sell, position, demo, and implement FactFinder solutions-driving partner maturity, certification, and performance.
You will work closely with Partner Management, Sales, Marketing, and Customer Success to create enablement content, deliver training, and ensure partners have the knowledge, tools, and confidence to drive growth. Success in this role is defined by partner certification rates, training engagement, partner performance improvements, and the scalability of your enablement programs.
Are you a passionate educator and communicator who thrives on empowering others? We expect you to take ownership and execute with autonomy. We're looking for candidates who raise the level of our teams, value transparency, have the humility to accept weaknesses, and continuously strive to improve both personally and professionally.

What You'll Do

• Own partner onboarding, certification, and ongoing enablement to ensure partners can independently position, demo, and sell FactFinder
• Create engaging enablement content and training formats: videos, workshops, documentation, e-learning modules, playbooks, and resources
• Present to diverse audiences-both business stakeholders and technical teams at partner companies-adapting your communication style to each audience
• Drive partner maturity by increasing certified consultants and active partners per market
• Work closely with Partner Management to understand partner needs and create targeted enablement initiatives that improve partner performance
• Enable partners for product launches (Alpha, Beta, Soft Launch, GA) with up-to-date positioning, demos, pricing, and focused training
• Own partner collateral, training materials, and enablement documentation across Europe with a strong focus on Germany
• Track enablement metrics, gather partner feedback, and continuously optimize training programs based on business outcomes
• Support partner events, webinars, and regional enablement sessions across your markets

Your profile

• Deep ecommerce expertise - strong understanding of the landscape(Search, Recommendations, Onsite Personalization) and eCommerce product discovery
• Willingness to travel - comfortable traveling occasionally (approximately 10% of time) to trade shows, partner events, and on-site partner meetings across Europe
• Enablement experience - 3+ years in enablement, training, or education roles with a proven track record of developing and delivering scalable training programs
• Exceptional communication skills - proven ability to present complex technical and business topics clearly to both business and technical audiences
• Partner ecosystem fluency - experience working with partners and understanding partner business models, metrics, and dynamics (agency/SI ecosystems)
• Content creation expertise - demonstrated ability to create relevant, engaging training content in diverse formats (videos, workshops, e-learning, playbooks, documentation)
• Scalable training mindset - track record of enabling broad groups of partners efficiently, beyond one-to-one training
• Adaptability and structure - comfortable building programs from scratch, quick to adapt, and able to balance scalability with quality
• Autonomous problem-solver - self-motivated, driven, and ready to take ownership of partner enablement strategy and execution without constant direction

We offer

Permanent employee, Full-time · Pforzheim, Stockholm, Berlin

Contact

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