3+ years of experience working with analytical and data visualization tools such as Power BI; experience with Qualtrics and/or Snowflake is considered a strong advantage., Minimum 2 years of hands-on experience in data gathering, reporting, validation, and analysis within a structured, enterprise environment., Proven experience in evaluating consumer satisfaction at scale, with a strong understanding of consumer needs, behaviors, and experience drivers., Strong analytical mindset with high attention to detail, data quality, and accuracy, combined with tech-savviness and a keen interest in AI and emerging technologies. Highly motivated to learn modern analytics, automation, and AI tools to enhance consumer insight reporting., Demonstrated ability to perform advanced data analysis and translate complex datasets into actionable insights, including the design and delivery of dashboards and visualizations to support key business performance metrics., Excellent listening, communication, negotiation, and presentation skills, with confidence in communicating insights to both technical and non-technical stakeholders; strong proficiency in Microsoft PowerPoint., ITIL® 4 Foundation certification., Fluent English, both written and verbal; ability to communicate effectively in a global, multicultural environment.

sharing the costs of sports activities, private medical care, sharing the costs of foreign language classes, sharing the costs of professional training & courses, life insurance, remote work opportunities, flexible working time, corporate products and services at discounted prices, integration events, corporate sports team, saving & investment scheme, corporate library, coffee / tea, employee referral program, charity initiatives, family picnics