At least 2 years of experience in the field of people management, Minimum 4 years of professional experience in environment of shared service centre, Knowledge of the basic billing/invoicing processes and customer service, Excellent command of spoken and written English and Italian, Ability to plan resources and track utilization of the team, Experience in multi-level management in an environment of shared service centre, Knowledge of additional European language, Strong customer service experience, Knowledge of work allocation, ticketing, resource time measurement tools

karta lunchowa, sharing the costs of sports activities, private medical care, life insurance, remote work opportunities, flexible working time, integration events, employee referral program, charity initiatives